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Our technical staff can assist you to set up your equipment. This can include loading special software and installing the hardware you need. We are on hand to customise your system to your special requirements. This is very important to ensure you gain the maximum benefit from what you have purchased.

We are able to resolve any conflicts that might occur among your devices. We also take the time to ensure your software is up to date.

It is the little things that count - like the way we take the time to fill out your warranty and software registration documents, and to record your serial numbers for you.

No technology is perfect - problems can occur. Our technical staff will be there to offer you support should that be needed. We can undertake repairs. We can activate warranties on your behalf. We can liaise with (or complain to) manufacturers and distributors should that be required.

Technical support is available as a package, called the Ability Support Contract. You purchase 100 points that are used up only as you need them. You get priority support via telephone, email or by personal visit (if needed).

Customer: How do I turn my computer off? Help Desk: Just click "START"...

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